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Ardoise builds video calls directly into the journeys where they are useful, without forcing anyone to install a third-party application or to swap a link over messaging.

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Where video conferencing is available

Booked private lessons

A tutoring contract agreed on the marketplace opens a video room reserved for the tutor, the parent who signed, and the pupil attached to that parent.

Admission interview

School staff can open the admission-request room; family entry to this room remains incomplete.

Conversation with a family

Authorised school staff can open the family-tracking room; parent invitation into that room is not a complete journey.

Between colleagues

Any internal conversation can switch to a video call, from the conversation header.

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Who can enter a room

This is the important point, and it does not rest on the secrecy of the link.
The server decides the room, never the browser. A participant asks to join a specific contract, interview or conversation; Ardoise checks that they are genuinely part of it, then builds the room identifier itself. There is no way to name an arbitrary room and gain access to it.
School-side rooms are partitioned by school. Two schools that each open a conversation about their own pupil carrying the same number never get the same room: the identifier is built from the requester’s school, not from what they send.
There is no “invitation link” to pass around: someone outside the call who opens the address receives a refusal, not a waiting room.

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During the call

  • Video and audio, with screen sharing.
  • A low-bandwidth mode, which turns off your own camera to cope with a weak connection, and restores it when you switch the mode off. Available on every type of call.
Session recording, a shared whiteboard and file sharing during the call are not part of Ardoise today. To pass on a document, use the conversation or the shared documents; to keep a record of an exchange, write a summary in the relevant file rather than waiting for an automatic recording.

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Privacy

Audio/video uses the configured video service. Ardoise has no built-in recording and does not automatically transmit a complete school record into the call. Participants control what they display/share; this does not guarantee that a provider or participant never retains information. Authorisation is granted by whoever knows the participants:
  • for an internal conversation, it is your school’s server that checks you are indeed a member of that conversation;
  • for a private lesson, an admission interview or a conversation with a family, it is the Platform, which knows the contract or the school concerned.
Whatever is shared during a session (your screen) is shared by the person sharing it, for the duration of the session.
Calls require a configured video service. School admission/family rooms currently authorise the concerned school staff; they are not an end-to-end parent invitation into that room. Institute ownership does not grant entry to private parent/tutor calls. School functions concern OHADA, not Austrian schools.